![]() ![]() Then check that AutoFill Passwords is turned on.įor credit card information: Go to Settings > Safari > Autofill. On your iPhone or iPadįor account names and passwords: Go to Settings > Passwords > Password Options. If the issue persists, follow these steps to check the AutoFill and Private Browsing settings on your device. If Safari doesn’t autofill your account names, passwords, passkeys or credit cards, or doesn’t ask to save them, make sure you have the latest version of iOS, iPad OS or macOS on your devices. If iCloud Keychain is on, but Safari won’t save or autofill account or credit card information If you need to reset your Mac Keychain again, temporarily disable iCloud Keychain in iCloud Preferences before resetting your macOS Keychain. If so, macOS deleted your iCloud Keychain items. On your Mac, did you use Keychain Access to reset your iCloud Keychain? If you turn off iCloud Keychain on all of your devices and choose to delete your iCloud Keychain locally on all of your devices, this will also delete your Keychain data from iCloud servers. You need to set up iCloud Keychain and add items again. If you chose to delete the keychain items from your devices when you turned off iCloud Keychain, your iCloud Keychain will also have been removed from those devices. If so, your iCloud Keychain will have been removed from the cloud. Make sure Password and Keychain (or Keychain) is turned on.ĭid you turn off iCloud Keychain on all of your devices? On Mac: Choose the Apple menu > System Settings (or System Preferences), click your name (or Apple ID), then click iCloud. On iPhone or iPad: Tap Settings > iCloud > Passwords and Keychain. ![]() ICloud Keychain items aren’t part of iCloud backup because they already live in the cloud. Did you restore from an iCloud backup and then notice missing iCloud Keychain items? There are several reasons why you may not be able to find your iCloud Keychain information. If Safari won’t save your password for a website If iCloud Keychain is turned on, but Safari won’t save or autofill your account information ![]() If you can’t see your iCloud Keychain items If there’s no System Status issue, try these steps: Find out what to do if you need help with iCloud Keychain. ![]()
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